Privacy Policy

This Privacy Policy explains how Ace Pivot AI ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application and website at acepivot.ai.

1. Information We Collect

Information You Provide

Account registration details including your name and email address
Gig ideas and opportunity descriptions you submit to our AI evaluator
Payment information processed securely through our payment provider
Communications you send to our support team

Information Collected Automatically

Device information including device type, operating system, and unique device identifiers
Usage data such as features accessed, time spent, and actions taken within the app
IP address and general location data
App performance and crash data to improve stability

2. How We Use Your Information

To provide and operate the Ace Pivot AI application and its features
To process your subscription payments and manage your account
To personalize your experience and improve our AI evaluation models
To send important account and service notifications
To respond to your support requests
To analyze usage patterns and improve our product
To comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information with:

Service Providers: Third-party vendors who assist in operating our platform, processing payments, and providing analytics — bound by confidentiality agreements
AI Processing: Gig evaluation inputs are processed through AI services to generate your opportunity scores. Inputs are not used to train third-party models
Legal Requirements: Where required by law, court order, or governmental authority
Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure data storage, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting support@acepivot.ai.

6. Your Rights

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request your data in a portable format
Opt-Out: Opt out of marketing communications at any time

To exercise any of these rights, contact us at hello@acepivot.ai.

7. Children's Privacy

Ace Pivot AI is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions or requests, contact us at:
hello@acepivot.ai · acepivot.ai